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OpenStudio Sketchup plugin Root Directory for Mac

asked Feb 19

ruifosioge897's avatar

updated Feb 22

I downloaded OpenStudioApplication-1.8.0 and openstudio-sketchup-plugin v1.8.0 and I keep getting this message after inputting the Root Directory. Any idea how to fix this? I checked the compatibility matrix and there shouldn't be any issues.

Error reads as follows:

"Error loading OpenStudio SketchUp Plug-In: dlopen(/Applications/OpenStudioApplication-1.8.0/Ruby/ openstudio_modeleditor.bundle, 0x0009): tried: '/Applications/ OpenStudioApplication-1.8.0/Ruby/ openstudio_modeleditor.bundle' (mach­o file, but is an incompatible architecture (have 'x86_64', need 'arm64e' or 'arm64')), '/System/Volumes/Preboot/Cryptexes/OS/Applications/OpenStudioApplication-1.8.0/Ruby/openstudio_modeleditor.bundle' (no such file), '/Applications/ OpenStudioApplication-1.8.0/Ruby/openstudio_modeleditor.bundle' (mach­o file, but is an incompatible architecture (have 'x86_64', need 'arm64e' or 'arm64')) - /Applications/OpenStudioApplication-1.8.0/Ruby/openstudio_modeleditor.bundle

Do you want to check the version compatibility matrix? "

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answered Feb 21

updated Feb 21

You may have selected the wrong installer for the OpenStudioApplication. What architecture/chip on your Mac?

  • Intel? install the x86 installer
  • ARM (M1, M4)? install the ARM64 installer
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This was absolutely the issue. Thank you so much!

ruifosioge897's avatar ruifosioge897  ( Feb 21 )

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Asked: Feb 19

Seen: 58 times

Last updated: Feb 20