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Hi,
Your helm install looks good minus the web node (in yellow). The web doesn't scale horizontally at the moment. We are working adding support for that but you should set that to the default of 1. Same as the web background. You can increase the resources (cpu and mem) as you already did which will help with the high traffic (worker-> web) when running that many sims. We did make a quick change to the helm repo (https://github.com/NREL/OpenStudio-server-helm) fix https://github.com/NREL/openstudio-server-helm/pull/40 that sets higher values for rails queue and pool sizes which I suspect is the reason you are getting those NAs. I would suggest to apply these latest changes to your helm chart and see if that fixes it.