Question-and-Answer Resource for the Building Energy Modeling Community
 | 1 | initial version |
It is important to make sure that 2D file is closed on 3rd party apps before trying to load it into DB.
Only one page and simple PDF's are supported. It is also recommended to simplify the DXF file and remove unnecessary layers.
In some cases it is required to re-save the PDF with a new name when this file has been created from a scanner app.
Machines running with integrated cards may run out of memory when loading large 2D files. Enabling DB to run with the dedicated GPU generally fixes this.
See KB article : How to check if the computer has a dedicated graphics card ? https://support.designbuilder.co.uk/index.php?/Knowledgebase/Article/View/189/4/how-to-check-if-the-computer-has-a-dedicated-graphics-card
