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SketchUp isn't reliable at creating surface intersections. The current version of the surface matching measure has an option to intersect surfaces. Try using this in the OpenStudio application described in this post.
As for what to do in SketchUp when you get an error (stuck in wireframe), you should close the model without saving changes, or if you do save changes, use "SaveAs" so you can leave the original version of the model untouched.