Question-and-Answer Resource for the Building Energy Modeling Community
 | 1 | initial version |
Comfort (guessing you are using Fanger PMV-PPD comfort model) is related to 4 environmental parameter (air temperature, mean radian temperature, relative humidity, air velocity) and 2 subjective parameter (metabolic rate anf clothing thermal insulation), so comfort is not all on air temperature.
Or maybe are you referring to unmet load hours instead? If so, if air temperature is above 24 (+/- half throttling range temperature) and your cooling set point is 24, i'm not surprise about unmet load hours, and you shouldn't be either.
