Question-and-Answer Resource for the Building Energy Modeling Community
 | 1 | initial version |
Sorry for your troubles, what operating system are you using? The first thing to check is that you are either using 64 SketchUp and 64 bit OpenStudio OR 32 bit SketchUP and 32 bit OpenStudio. Also, make sure you are really using SketchUp 2016 as OpenStudio (as of 1.13) is not compatible with SketchUp 2017.
If that doesn't clear it up you can try disabling other plugins and follow the troubleshooting steps here.
