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I will be happy to try to help you. Please send your model to. Jvdirkes2@protonmail.com

I will be happy to try to help you. Please send your model to. Jvdirkes2@protonmail.comJvdirkes2@protonmail.com As I think about it for another moment, if you have already asked the support team to help you, it’s not too courteous to involve another party without telling the first party. Normally DB support is pretty quick. How long have they had your model?